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Automotive Service Leadership

Automotive Service
& Business Operations Consultant

I help independent auto repair shop owners and small business leaders eliminate waste, boost profitability, strengthen team culture, and build systems that drive sustainable growth.

With 20+ years of hands-on leadership — including opening a new Christian Brothers Automotive shop that generated $1.8 million in its first year — I deliver practical consulting, executive coaching, and performance frameworks that deliver real results.

About Jonathan

Meet Jonathan Bentley,
Founder of Bentley Business Consulting

Jonathan Bentley
About Jonathan

I'm Jonathan Bentley, a results-driven business operations leader with more than 20 years of management experience and 14+ years deep in automotive service and sales.

In January 2025 I launched Bentley Business Consulting to help small businesses and auto repair shops solve the exact challenges I've faced while running service departments myself.

Most recently I opened a brand-new Christian Brothers Automotive shop in South Scottsdale from the ground up — hiring the full team, writing the SOPs and employee handbook, onboarding 20+ vendors, and driving $1.8 million in first-year revenue.

Previously as General Manager and Service Manager at Tesla Scottsdale, I doubled service production by expanding tooling and equipment, adding a night shift, and leading cross-functional build-outs. I also opened the Tesla Scottsdale showroom and exceeded sales goals by 200% in 2023. Earlier at DriveTime I managed operations with $80 million+ in annual inventory and helped produce 7,200+ vehicles generating $105 million in sales.

Today I combine that real-world automotive leadership experience with proven consulting frameworks in process improvement, profitability analysis, team development, and performance management.

20+
Years of Leadership
$1.8M
First-Year Shop Revenue
200%
Sales Goal Exceeded
$105M
In Driven Sales

How I Help Auto Repair Shops & Small Businesses

  • Operational Efficiency & Bottleneck EliminationComprehensive assessments of your processes and workflows to identify and remove constraints that limit throughput and profitability.
  • Profitability & Financial Performance ConsultingDetailed profitability analysis, cost driver identification, margin optimization, and P&L diagnostics that help you keep more of what you earn.
  • Team Culture & Leadership DevelopmentPerformance management frameworks, goal-setting systems, and feedback processes that strengthen employee engagement and accountability.
  • Executive & Leadership CoachingOne-on-one and team coaching for owners, service managers, and supervisors to improve decision-making, leadership effectiveness, and team motivation.
  • Shop Launch & Scaling SupportSOP development, vendor management, hiring systems, and KPI dashboards — set up for success from day one.
  • Custom KPI & Performance SystemsBuild and monitor the right metrics — revenue, gross margin, average repair order, technician efficiency, NPS, car count — for data-driven decisions every day.
Proven Track Record

Real Results from Real Shops and Businesses

Launched Bentley Business Consulting in 2025 and have already helped multiple businesses eliminate waste, grow profitability, improve culture, develop lasting processes, and hire strong new management.

01
Automotive Repair Shop — South Scottsdale Opened a new automotive service shop from the ground up and achieved $1.8 million in revenue in the first year — hiring staff, writing all SOPs, and onboarding 20+ vendors. ✓ Built a customer-first culture evidenced by an NPS score of 85+. ✓ Coached the sales team to record margins through structured accountability and consistent follow-up.
02
Specialty Automotive Shop — North Phoenix ✓ Grew net sales by 17% in 2025 ✓ Net sales for Q1 2026 exceeding +25% ✓ Decreased WIP by 82% through improved processes and increased technician efficiency ✓ Decreased turnaround time by 50% ✓ Created and implemented new shop flow and sustainable processes ✓ Introduced and implemented the latest web-based software to manage ROs and customer data
Why Choose Me

Why Shop Owners Choose Bentley Business Consulting

Get in Touch

Ready to Take Your Shop or Business to the Next Level?

Whether you're struggling with technician efficiency, advisor performance, profitability, or team culture, let's talk.

I offer a no-pressure, 20-minute discovery call at no cost.

Location

Jonathan Bentley · Phoenix, AZ 85086

Phone 602-708-0927
✓   Thank you — Jonathan will be in touch within one business day.