Practical consulting and coaching for auto repair shops and small businesses - delivering real results from real experience.
We work with you to build a personalized strategy report based on your business goals. We can help pinpoint issues and walk beside you as you execute changes that allow your business to thrive!
Set Up a Free Discovery Call Today!As a shop owner or small business leader, you're already an expert in what you do best. At the same time, building a thriving business often means wearing many hats. An experienced consultant can provide the strategic support and a fresh perspective to help you excel across all areas of your business.
Whether you're starting up a new business, wanting to grow your current business, or just need to strengthen your operations or team, we can help! Bentley Business Consulting is an owner-operated firm offering a wide range of services to support every aspect of your small business.
We're passionate about making your passion successful!
Eliminate bottlenecks, streamline workflows, and remove the constraints that limit your throughput and profitability.
Learn More →Build the team culture, accountability systems, and leadership frameworks that sustain growth long after our engagement ends.
Learn More →P&L diagnostics, margin optimization, cost driver identification, and KPI systems that put you in control of your numbers.
Learn More →Comprehensive assessments of your processes and workflows to identify and remove constraints that limit throughput and profitability.
Detailed profitability analysis, cost driver identification, margin optimization, and P&L diagnostics.
Performance management frameworks, goal-setting systems, and feedback processes that strengthen engagement and accountability.
One-on-one and team coaching for owners, managers, supervisors, and employees to improve decision-making and team motivation.
SOP development, vendor management, hiring systems, and KPI dashboards - set up for success from day one.
Build and monitor the right metrics - revenue, gross margin, ARO, technician efficiency, NPS, car count - for daily data-driven decisions.
Every engagement follows a clear, three-step approach designed to deliver real results - not just recommendations. Here is what working with us looks like.
We start by getting under the hood of your business. Through detailed assessments of your operations, financials, team dynamics, and customer experience, we identify the specific bottlenecks, cost drivers, and missed opportunities holding you back.
Next, we work shoulder-to-shoulder with you and your team to put real solutions in place. From rebuilding shop flow and SOPs to coaching leaders and implementing KPI systems, we do not just hand you recommendations - we help you execute the changes that drive lasting results.
Once the foundation is solid, we shift focus to scaling profitably. With sustainable systems, an engaged team, and clear performance metrics in place, your business is positioned to grow consistently - and you finally have the freedom to lead rather than firefight.
Choosing Bentley Business Consulting means more than advice on paper - it means measurable change in your day-to-day operations. Here is what our clients experience when we partner together.
Identify the cost drivers eating into your bottom line and unlock pricing, process, and efficiency gains that put more money in your pocket.
Build a culture your employees actually want to stay in. Develop leaders, improve engagement, and reduce the constant cost of rehiring.
Eliminate the daily fires and bottlenecks. Implement sustainable processes that keep your shop running smoothly even when you are not on-site.
Get the right metrics in front of you every day - revenue, gross margin, ARO, technician efficiency, car count - so you make decisions based on data, not gut.
Build the foundation that scales with you. Avoid the boom-and-bust cycles and create systems that support growth without burning out you or your team.
Deliver experiences that earn loyalty and 5-star reviews. Our clients have built customer-first cultures evidenced by NPS scores of 85+.
Stop being the bottleneck. Empower your team to run the business so you can finally work on the business - or take that vacation you have been putting off.
Real follow-through, not just a binder of recommendations. We walk beside you to make sure the changes stick and the results compound over time.
Whether you are launching, scaling, or restructuring - lead with a clear strategy and the support of someone who has done it before.
Jonathan Bentley is the founder of Bentley Business Consulting and draws from over 20 years of diverse operational expertise with a deep focus in the automotive service and repair field.
Today, Jonathan combines his real-world diverse operational leadership experience with proven consulting frameworks in process improvement, profitability analysis, team development, and performance management to deliver real results within shops and small businesses.
Although large corporations often have a financial edge, Jonathan believes the best employee and customer experiences come from small businesses. They achieve this by intensely engaging their employees - empowering them with real ownership, personalized growth opportunities, and a genuine sense of purpose - to reach new levels of success and innovation. This deep investment in people creates authentic connections, exceptional service, and loyal customers that larger companies often struggle to match.
Jonathan Bentley - Phoenix, AZ 85086
Whether you are struggling with technician or employee efficiency, advisor performance, profitability, team culture, or you want to grow your business to the next level - let's talk!
Schedule a no-pressure, discovery phone call at no cost to you!